Your questions, answered

  • Kate Dillon

    Diploma of Business (Operations)

    Diploma of Leadership & Management

    Certificate IV in Government Investigations

    Certificate III in Investigative Services

    Inquiry Agents Licence No. 038524732

    Working with Vulnerable People Registration No. 485293898

    Caroline Lewis

    Bachelor of Arts

    Bachelor of Laws

    Graduate Diploma in Legal Practice

    Certificate III in Investigative Services 

    Inquiry Agents Licence No. 329421176

    Working with Vulnerable People Registration No. 005382627

  • KC Investigations Pty Ltd maintains current Professional Indemnity and Public Liability insurance appropriate to the nature and scale of our work.

    Our investigations are conducted in accordance with applicable legislation, procedural fairness principles and accepted professional standards.

    Certificates of currency are available upon request.

  • Effective Date: 9 February 2026
    Website: www.kcinvestigations.com.au
    Owner: KC Investigations Pty Ltd (ABN 53690337921)

    1. Acceptance of Terms

    By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy.

    If you do not agree with these terms, you must not use this website.

    2. About This Website

    This website is operated by KC Investigations Pty Ltd (“KC Investigations”, “we”, “us”, or “our”).

    The content on this website is provided for general informational purposes only. It does not constitute legal advice, investigative advice, or professional advice specific to your circumstances.

    Accessing this website or contacting us through it does not create a client relationship.

    A formal engagement is only created once we confirm instructions in writing and provide an engagement agreement.

    3. No Professional Advice

    While we take care to ensure the information on this website is accurate and current, it is general in nature and may not apply to your specific circumstances.

    You should not rely on the information on this website as a substitute for obtaining professional advice tailored to your situation.

    We accept no responsibility for any loss or damage arising from reliance on information published on this website.

    4. Use of the Website

    You agree to use this website only for lawful purposes.

    You must not:

    • Use the website in a way that breaches any applicable law or regulation

    • Attempt to gain unauthorised access to any part of the website

    • Introduce viruses, malicious code, or other harmful material

    • Use the website in a manner that may damage, disable, or impair its operation

    We reserve the right to suspend or restrict access to the website at any time without notice.

    5. Intellectual Property

    All content on this website, including text, graphics, logos, branding, and layout, is the property of KC Investigations Pty Ltd unless otherwise stated.

    You may view, download, and print content for personal or internal organisational use only.

    You must not reproduce, modify, distribute, publish, or commercially exploit any content without our prior written consent.

    6. Confidentiality and Website Communications

    While we aim to treat communications with care, information submitted through website contact forms or email is not guaranteed to be secure.

    You should not send confidential or sensitive information to us until a formal engagement is in place.

    Submitting information through the website does not create a confidential or contractual relationship.

    7. Third-Party Links

    This website may contain links to third-party websites for convenience.

    We do not control and are not responsible for the content, accuracy, or security of third-party websites. Accessing those websites is at your own risk.

    8. Limitation of Liability

    To the maximum extent permitted by law:

    • We exclude all liability for loss or damage arising from your use of, or inability to use, this website.

    • We do not warrant that the website will be uninterrupted, error-free, or free from viruses.

    Nothing in these Terms excludes liability that cannot be excluded under Australian law.

    9. Privacy

    Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

    10. Changes to These Terms

    We may update these Terms of Use from time to time. Any changes will be effective once published on this website.

    Your continued use of the website constitutes acceptance of the updated terms.

    11. Governing Law

    These Terms of Use are governed by the laws of Tasmania, Australia.

    You submit to the exclusive jurisdiction of the courts of Tasmania in relation to any dispute arising under these terms.

    12. Contact Us

    If you have any questions about these Terms of Use, please contact:

    KC Investigations Pty Ltd
    admin@kcinvestigations.com.au

  • Effective Date: 9 February 2026
    Entity: KC Investigations Pty Ltd (ABN 53690337921)
    Website: www.kcinvestigations.com.au

    1. Our Commitment to Privacy

    KC Investigations Pty Ltd (“KC Investigations”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information responsibly.

    This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

    2. What Personal Information We Collect

    “Personal information” means information or an opinion about an identified individual or an individual who is reasonably identifiable.

    Depending on the circumstances, we may collect:

    • Name

    • Contact details (email, phone number, postal address)

    • Position or employer details

    • Information provided through website contact forms

    • Information provided during inquiries about our services

    • Information collected in the course of conducting workplace investigations or compliance advisory services

    In the course of investigations, we may collect sensitive information where it is reasonably necessary for our work. This may include information relating to allegations, employment matters, or regulatory issues.

    Sensitive information is handled with strict confidentiality and in accordance with applicable law.

    3. How We Collect Personal Information

    We may collect personal information:

    • Directly from you (for example, when you contact us or engage our services)

    • From our clients in the course of providing investigation or advisory services

    • From third parties where reasonably necessary for our work

    • Through our website (including contact forms and general website usage data)

    We only collect personal information that is reasonably necessary for our business activities.

    4. Why We Collect Personal Information

    We collect and use personal information to:

    • Respond to enquiries

    • Provide workplace investigation and compliance advisory services

    • Communicate with clients and relevant stakeholders

    • Meet legal and regulatory obligations

    • Improve our website and services

    We will not use or disclose personal information for purposes unrelated to our services without consent, unless required or authorised by law.

    5. Disclosure of Personal Information

    We may disclose personal information:

    • To our clients (in the course of providing investigative or advisory services)

    • To regulatory or oversight bodies where required

    • To professional advisers (such as legal or accounting advisers)

    • Where required or authorised by law

    We do not sell personal information.

    6. Website Data and Cookies

    Our website may collect limited information automatically, such as:

    • IP address

    • Browser type

    • Pages visited

    • Time and date of access

    This information is used to improve website functionality and user experience.

    We may use cookies to enhance website performance. You can disable cookies through your browser settings, although some website features may not function properly.

    7. Storage and Security

    We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

    These steps may include:

    • Secure digital storage systems

    • Access controls and password protection

    • Secure document management practices

    When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it, unless we are required to retain it by law.

    8. Access and Correction

    You may request access to personal information we hold about you, and request correction if it is inaccurate, out of date, incomplete, or misleading.

    Requests should be made in writing using the contact details below.

    We may refuse access in limited circumstances permitted by law, and will provide reasons if we do so.

    9. Overseas Disclosure

    We do not ordinarily disclose personal information overseas. If this changes, we will take reasonable steps to ensure any overseas recipient handles personal information in accordance with Australian privacy law.

    10. Complaints

    If you believe we have breached the Privacy Act or mishandled your personal information, you may contact us using the details below.

    We will investigate your complaint and respond within a reasonable timeframe.

    If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

    Website: www.oaic.gov.au
    Phone: 1300 363 992

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. The current version will always be available on our website.

    12. Contact Us

    KC Investigations Pty Ltd
    admin@kcinvestigations.com.au

    If you have questions about this Privacy Policy or how we handle personal information, please contact us.